Shipping & Return Policy
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please click here for further information.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
CHECK THE DELIVERY TIME OF YOUR ITEM. You can see it in the product sheet. If the item indicates "in stock" when placing the order, the delivery time is 24-48 working hours for orders placed before 12:30 PM, unless clearly stated otherwise in the product description.
Shipping costs
Free for orders over 50 euros in the Peninsula and Portugal.
VAT Charges
The displayed prices in our website include and show the Spanish VAT charges:
- SPAIN: Local VAT rate charged is 21%.
- EU Countries: The EU VAT rate is calculated according to destination-based sourcing, which means that tax is charge based on your location. Once you enter the delivery address, the system will recalculate the taxes.
- UK, USA, SWITZERLAND & INTERNATIONAL: No VAT or additional taxes are charge at checkout. Custom fees or taxes may be charged at customs upon arrival.